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Contact Us

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Frequently Asked Questions

  • Are there any long term commitments?
    No. We’re hourly-based, meaning that there are no long-term commitments.
  • What method of payments do you accept?
    We accept Zelle, Venmo, Paypal, ApplePay, and Others.
  • How do I know how my child is progressing?
    We monitor our students’ progress every step of the way, and we provide detailed status reports after every session. So as a parent you will see a notification on your phone with what we worked on, how they are performing, and the path forward.
  • What is your cancellation policy?
    A cancellation or request to reschedule made less than 24 hours in advance will invoke a cancellation fee of 50% of the lesson. Once the session time has started a cancellation or no-show will invoke a fee of 100% of the lesson. Cancellations made at least 24 hours in advance will be applied without a penalty.
  • How are your online sessions structured?
    We utilize an immersive learning environment. We can annotate and draw directly on the shared exams. This provides a very collaborative experience.
  • Do you offer private sessions?
    Yes. Our tutoring framework consists entirely of one-on-one private sessions, which allows us to provide a flexible tutoring plan based on a student’s testing strengths and weaknesses.
  • Is there any special software needed?
    No. We use fully licensed version of Zoom. There is no special software to purchase.
  • Where are you located? What locations do you serve?
    Our headquarters are based out of San Diego, CA but we serve students from all across the US. We offer a remote learning experience, and we’re able to work with anyone regardless of location.
  • What material do you use?
    We strive to use study materials from actual, previously-administered exams so that practice is no different than the real thing. "We practice from the real thing, so when we take the real thing it's no different than practice." This goes for any subject we are working in.
  • Can I receive a copy of the session?
    Yes. All sessions are recorded and can be sent to the student and/or parents for review.
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